Warranty policy

Repair warranty — 90 days

Every repair comes with a 90-day warranty from the day you collect the phone. It covers the parts we replaced and our workmanship for the fault we repaired. Your warranty is linked to your phone's IMEI, so bring the phone (receipt helps) and we will check it free of charge.

Product warranty — 12 months

Phones and accessories we sell are covered for manufacturing defects for 12 months from the invoice date, unless the product page says otherwise.

Not covered

• New physical damage (drops, cracks, bends) or liquid damage after the repair or purchase.
• Repairs or opening by anyone else after our repair.
• Normal wear, cosmetic marks, and software or data problems unrelated to the repaired part.
• Faults other than the one we repaired.

How to claim

Visit any of our stores with the phone. We check it, and if the fault is covered we repair it again or replace the part at no charge. Track the claim like any repair.

Contact us

Master Mobile Fix.